Many persons who begin using their very first web hosting account, or change companies, normally have inquiries with respect to how particular operations are carried out or bump into predicaments when setting up different things like emails, site settings, and so on. That’s why, some web hosting providers have compiled documentation with popular questions and problems in order to help their customers obtain info swiftly and easily. As a result, the client care staff members can spend more time on actual issues that given customers may be encountering, since the solution for the minor things will already be available online and customers will be able to easily solve them without having to get in touch with the support staff. Having elaborate documentation is essential, particularly for new customers with no past experience at all, because the hosting service involves a host of functions and many people can become baffled about what to do. A good knowledge base can both help you carry out the things that you wish and discover how the web hosting service works as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting plans come with an extensive knowledge base where you can find information about all the problems that you may possibly come across and their resolutions. You can become aware of how to create and manage an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your email client are correct, but still you’re unable to send email messages, for instance. We’ve tried our best to be as thorough as possible and to encompass all possible options so as to help you save time and effort and to present you with different solutions for each and every problem. The knowledge base comprises informational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every section of the Control Panel, whilst if you’d like to browse the entire collection of articles, you can visit the all-inclusive Help section.