1 hour ticket response
Our team of technical support engineers is specialized in giving rapid answers to all your queries. We’ll review your tech support ticket as soon as it has been submitted and will respond back to you with a solution to your problem within less than one hour after the tech support ticket submission. As a matter of fact, our average support ticket response time is 20 minutes.
A Top–Class Tech Support Service
Our client support team representatives possess enormous experience in the Linux website hosting packages niche and are trained enough to provide a swift answer to your problem. If, however, the matter at hand is not within the competency of a customer service technician, the trouble ticket will be forwarded to a programmer or administrator for additional assistance.
A User–Friendly Help Section
Incorporated into the Web Control Panel is an easy–to–browse Help Center section, which features different information sources. You can search through a routinely updated knowledge base featuring web hosting account administration articles and web site management articles, watch the step–by–step video tutorials or refer to our F.A.Q. archive.