Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying excellent quality support on time is our main priority, so we support each Linux website hosting packages plan with a one hour ticket solution warranty. As soon as you post a ticket or post an email, our user help and support staff will do all they possible can to provide the most acceptable solution to your problem and to provide you with guidance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time required. Our staff of qualified professionals will be online for you 24x7x365 to react to all of your requests and to solve any concern you will have. You can easily post a customer assistance ticket from your Web Control Panel or drop an e–mail message at any time. Also, on business days, you can phone us or make use of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Informatization Shop has integrated a wide–ranging know–how base into the Control Panel which enables you to get convenient step–by–step guidelines any time. Each part of the Control Panel has its own contextual support area showcasing a selection of how–to posts. We have also prepared educational videos to present you with a better visual representation of the way in which to carry out any presented procedure.